Tenant Data
Customer records, inventory, lot genealogy, production, purchasing, sales, documents, reports, and integration data remain tenant-scoped and are processed only to provide subscribed services.
Legal
Privacy Policy
This policy explains how platform, tenant, user, operational, and telemetry data are handled across the service.
Security Controls
Access is protected through authentication, tenant isolation, role-based permissions, audit logging, API throttling, and private document storage.
AI And Integrations
AI extraction, forecasting, and connector workflows use tenant data only for configured operational tasks. Sensitive credentials are stored through the configured secret-management layer.
Retention
Records are retained according to tenant configuration, legal obligations, backup policies, and documented deletion workflows.
Contact
For privacy requests, data-export requests, or deletion questions, contact the account administrator or platform support.