Question 1

Does Zelviq satisfy FDA Bioterrorism Act & FSMA 204 requirements?

Accepted Answer

Yes, Zelviq is architected from the ground up to comply with FDA Bioterrorism record-keeping acts and FSMA Section 204. You can generate forward and backward lot genealogy logs, recall lists, and Certificates of Analysis (CoA) records in under 10 seconds to present to state or federal auditors.

Question 2

Can we import our legacy lot databases and inventory history?

Accepted Answer

Absolutely. Zelviq includes built-in CSV/Excel data mapping tools and legacy migration pipelines. Our technical team can import your existing customers, vendor lot receipts, and active balances to ensure you do not lose historical compliance records.

Question 3

How does the FEFO / FIFO allocation policy prevent waste?

Accepted Answer

During ingredient picking or dispatch operations, Zelviq scans your available stock and locks the lot that expires first (FEFO) or was received first (FIFO). Operators are directed to the exact bin location, ensuring aging raw materials are consumed before they spoil.

Question 4

Is our proprietary recipe and formula data secure?

Accepted Answer

Security is our highest priority. All recipe formulations, Bill of Materials, and costing parameters are stored in tenant-isolated database tables. We utilize enterprise-grade encryption (AES-256) at rest and TLS 1.3 in transit to keep your proprietary formulas protected.

Question 5

What accounting and ecommerce platforms do you integrate with?

Accepted Answer

Zelviq connects to QuickBooks Online (two-way accounting sync), Shopify, WooCommerce, BigCommerce, Metrc and LeafLink. A REST API and outbound webhooks cover anything else, and custom ERP integrations can be developed for Enterprise subscribers.

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